+61 416 559 550  contactus@orangepin.com.au

Relocation Services

TOTAL RELOCATION ASSISTANCE

We can handle all aspects of your relocation from the booking of your short term accommodation, removals, home and school finding to documentation change and settling in support.

LOOK-SEE PROGRAMME

Access client requirements pre arrival.
We provide a comprehensive city overview of housing, schools, healthcare and recreational facilities.

PRE ARRIVAL SUPPORT

Ongoing email and phone correspondence to assist the client in the planning phase of the relocation.

SHORT TERM ACCOMMODATION BOOKING

Bookings are made with your budget and specific requirements assessed.
We have excellent relationships with accommodation suppliers.
We will offer you a number of options on your accommodation needs.

ORIENTATION

Our orientation service is tailored to suit the client needs from our pre arrival communication and the completion of their needs analysis.
We ensure the client has a full overview on lifestyle, budgets, property, education, transport and recreation.

HOME SEARCH Rent or Purchase

We will identify sample properties pre arrival to assist you in understanding budgets, locations and styles.
We will research and coordinate a selections of property viewings to meet your needs.
We support the application process through to the signing of the lease agreement and entry condition report.

EDUCATION SUPPORT

From childcare to territory education, state or independent school search we will outline your options, fees, locations and availability.
We will coordinate an accompanied or unaccompanied school visits and assist through to the admission process.

DOCUMENT SUPPORT

Set up banking pre arrival.
Change over of Driving Licence.
Organise Insurance, Medical, contents, car.

SETTLING IN SUPPORT

The crucial part of the relocation process is ensuring the family settle into their new environment and new home.
We assist with continued phone and email communication along with monthly invitations to meet up.

UTILITY CONNECTION/DISCONNECTION

We coordinate the Connection/Disconnection of Gas, Electricity, Water, Phone, Foxtel, Internet.

REMOVAL MANAGEMENT

We will coordinate and manage a 3 quote process for your removal.
We will organize temporary rental furniture to assist the family whilst their personal effects are in transition.
We will coordinate the removal of the temporary furniture and the delivery of their shipment.

DEPARTURE SERVICE

We coordinate the disconnection/transfer of utilities.
Exit cleaning.
Manage the handover process with the rental agent to ensure the employees departure is a smooth transition.
Organise the Bond refund.

CROSS CULTURAL TRAINING

We have completed cross cultural training with clients moving to Australia and Australians going overseas.
We assist with all cultural aspects of settling into a new country.
Edel’s extensive experience of living in 7 countries enables a real understanding of what the client is facing.

CONCEIRGE SERVICE

Our Pinpoint Team have the knowledge to guide you on ‘Where To Go’ and ‘Where To Find’. See us as your virtual concierge service as you settle into your new lifestyle in your new location.